Phatic communication is a form of small talk that helps us appear social gives the impression that we are interested in others. IT shoes disregard for each other because nothing that is said really matters to either person. When we rely on phatic communication, it will prevent us from being able to communicate normally or interestingly at work or any other social place that we may be at.
I think phatic communication is something that everyone uses. We are constantly using small talk in order to engage or start conversation especially with someone who we just barely met. There are some people who are horrible at starting conversations and end up talking about the weather or politics which are examples of phatic communication.
Whenever I go out to business meetings or even small parties phatic communication is my best friend because without it, I wouldn't know what to talk to about or how to start a communication. I don't know the person who I'm talking with and being able to talk about a general or on common ground is very helpful.
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