Thursday, June 26, 2008

Chapter 8: Work Teams

A work team is a group of employees responsible for the entire work process that delivers a product or service to a customer. 

As stated in the text, successful work teams are supported by commitment to empowerment.  Because they are given the discretion and autonomy to make decisions and to solve problems, empowered teams are not frustrated by a lack of authority to implement their ideas and solution.  A group can do a much better job of managing its resources when it understands the big picture, has the authority to adapt to changing work conditions, and feels that its work is meaningful and has an impact.  

Work teams play an important role at my company because we are constantly broken up into different teams in order to make sure our goals for the year have completed.  We have two general teams: operations and platform. After we have established the two basic teams, we then split up into other little teams in order to insure our manager that there is more than one person concentrating on the other important aspects that need attention.  When we have teams, we have team work because a lot of the goals my company makes are unattainable, however, with the help from team members, the goals are no longer unattainable.  

2 comments:

Fábio Ramos de Andrade said...

It was nice to read your posting on work teams. Work teams are good not just because of their more humane approach to work environment, but also for their supportive behavior among group members. Individuals employees are not perfect and does not matter how good they are. There will always be some aspect in which employees are not good enough. Working on a team is an opportunity for these gaps to be fulfilled by the group. Inside the group members complement and motivate each other to be more successful.

Gaber said...

Work teams are an interesting concept. Much like the book suggests about Deetz's multiple stakeholder model, work teams can be difficult in application. I find that with most of the organizations I have worked in, the small work team model is an effective and practical model for a start-up but can lead to an intricate web of overlapping responsibilities in a larger organization. It sounds like your company's experiment with work teams is fairly effective. I think the concept when done right ties in very nicely with Deetz's stakeholder concept. Effective teamwork is a great start to a more democratic office.